Why is my order cancelled?Updated a month ago
Cellcosmet reserves the right to cancel any order due to stock availability, inventory issues, or if an order is suspected to be fraudulent. In such cases, we will contact you to provide notification.
We also limit purchases to three (3) of the same products per customer, per order. Any orders exceeding this limit may be adjusted or canceled. Please note that orders placed in multiple transactions within the same session to gain access to additional samples will also be flagged, along with orders using multiple email addresses shipping to the same address.
We appreciate your understanding and are happy to assist with any questions. Please contact us on our Contact form with your order number and email for assistance.